Privacy Policy

1. Introduction

This Privacy Policy explains how Findem.online ("we", "our", or "us") collects, uses, shares, and protects your personal data when you use our platform, including our website, services, and tools. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).

2. Who We Are

Findem.online is registered in the United Kingdom and operates globally. This policy applies to users accessing our services from any location.

3. Who This Policy Applies To

This Privacy Policy applies to all users of Findem.online, including creators and brands. Users must be over the age of 18.

4. Information We Collect

We collect the following information: - Name and email address - Profile picture and social media handles - Account type (Creator or Brand) - Location - Profile bio and follower count (via third-party APIs) - User-submitted content such as briefs and posts.

5. How We Use Your Information

We use the data we collect to: - Provide and personalise our services - Display your profile and content to other users - Authenticate and verify accounts - Send essential notifications and marketing emails - Analyse usage with tools like Google Analytics - Prevent fraud and ensure platform safety.

6. Legal Basis for Processing

We process your data under one or more of the following legal bases: - Your consent - Contractual necessity - Legitimate interest - Compliance with legal obligations.

7. Third-Party Services

We use third-party providers including: - Stripe (for payments) - Google Analytics (for analytics) - Meta Pixel (for marketing insights) - TikTok, Instagram, and YouTube APIs (for authentication and account linking) - Email services (for transactional and marketing emails) - Development contractors (who may access data under confidentiality obligations).

8. International Data Transfers

Your data may be processed outside the UK (e.g., by our contractors in Pakistan). We ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

9. Data Retention

We retain personal data as long as your account is active or as needed to provide services. Users may request deletion at any time, and we will delete all personal data unless retention is required for legal reasons.

10. Your Rights

You have the right to: - Access, correct, or delete your personal data - Object to or restrict processing - Withdraw consent at any time - File a complaint with the UK’s Information Commissioner’s Office (ICO).

11. Cookies

We use cookies to enhance user experience, track usage patterns, and provide personalised content. Users may control cookie settings via their browser.

12. Changes to This Policy

We may update this Privacy Policy periodically. Users will be notified of any material changes.

13. Contact Us

If you have questions or concerns about this policy, contact us at: privacy@findem.online